John Crane - Cookie-Policy
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Cookie Policy

John Crane ("we", "us", "our") is committed to ensuring that your privacy is protected.

We aim to be open and transparent about the information we collect through the use of “cookies” when you visit our websites, mobile sites and/or mobile apps.

This policy explains what cookies are and how we use them. It also explains the different types of cookies we use, and how you can change or delete them.

Your cookie settings can also be adjusted by configuring your browser settings


Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.

Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at: and; For a video about cookies visit 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

A list of all the cookies used on this website/online service by category is set out below.


These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

The following is a list of the cookies that we have defined as "Strictly Necessary" cookies:

ASP. Net SessionId

What these cookies will be used for:

Remembering previous actions (e.g. entered text) when navigating back to a page in the same session.
What these cookies will NOT be used for

Gathering information that could be used for marketing to the user.
Remembering customer preferences or user ID’s outside a single session (unless the user has requested this function).

By using our website/online service, you agree that we can place these types of cookies on your device.


These cookies collect anonymous information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The following is a list of the cookies that we have defined as "Performance" cookies:

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  • _utmz

What these cookies will be used for:

Web analytics — where the data collected is limited to the website operator’s use only, for managing the performance and design of the site. These cookies can be third-party cookies but the information must be for the exclusive use of the publisher of the website visited.
What these cookies will NOT be used for:

Re-targeting adverts
By using our website/online service, you agree that we can place these types of cookies on your device.


These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

The following is a list of the cookies that we have defined as "Functionality" cookies:

What these cookies will be used for:

Storing preferences such as recording your consent to having cookies stored. This prevents you having to opt-in every time you visit the site.
Marking which text size the site has been set to.
Recording which banners have been shown already.

What these cookies will NOT be used for

  • Re-targeting adverts

By using our website/online service, you agree that we can place these types of cookies on your device.


These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

No cookies of this type are used by this website/online service.

This Website uses Google Analytics, a web analytics service provided by a third-party company ("Google"). Google Analytics installs the cookies described above in the table to help John Crane analyze how the Website is used (see further explanation above). The information generated by those cookies about your use of the Website and your current IP address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on behalf of John Crane for the purpose of evaluating your use of this website, compiling reports on Website activity and providing other services relating to Website activity and Internet usage to John Crane (see above). The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose to disable or block the Google cookies by selecting the appropriate settings on your browser. If you do this, you may not be able to use the full functionality of this website. You may download and install the Google Analytics Opt-out Browser Add-on available here:

Transfer or Sharing of User Information
John Crane does not sell, rent or exchange user information collected from the Website with any third party outside the John Crane group of companies, without the user's consent and approval. John Crane may aggregate user information for the purpose of creating statistical data and information about John Crane's Website and its use. The aggregated statistical data is created from user data in John Crane's databases and via cookies stored on a user's computer or machine hard drive. The aggregated Website statistical data may be shared by John Crane with a third party, in certain circumstances. However, such shared aggregated statistical data does not and would not contain a specific user's identifying or personal information, unless required by applicable law. John Crane may share and transfer collected user information with John Crane subsidiaries, affiliates, agents or appointed representatives for internal John Crane directed use and purpose. Some of John Crane's subsidiaries, affiliates, agents or representatives may be located in countries outside the United States, such as a country in the European Economic Area ("EEA"), which may have a different level of data protection requirement than the United States. Whenever John Crane transfers Website user information to a country outside of the United States, John Crane will make a good faith and commercially reasonable effort to ensure that user privacy rights are protected and that the information is transferred in accordance with local law and this John Crane Privacy Policy.

John Crane may share user information with John Crane agents or representatives hired or retained by John Crane to perform needed support services for John Crane. Such John Crane agent or representative third parties are required to use the shared user information only to perform services or action on John Crane's behalf and to treat such user information as strictly confidential.

John Crane will only disclose user personal information to a third party under other circumstances in order to: comply with the law or regulatory authorities; enforce or apply any JC terms of use; protect John Crane's rights and those of its users; or with a Website user's consent and approval. In such cases, John Crane will take appropriate steps to protect your personal information and share only the minimum amount of information needed by the third party.

Access to Special Content and Services
Some areas and content on the Website, such as registering for a John Crane training course require the user to provide and enter registration information via the Website in order to access. If you choose not to register or provide personal information, you may still view and use other Website pages.

John Crane maintains security measures, programs, procedures and practices in place in our physical and information technology facilities to protect against the loss, misuse, unauthorized access, alteration or disclosure of user information that John Crane has collected from the user on the Website. Information collected from you on the Website is protected via the use of encryption and physical security measures to guard against unauthorized access of stored data and information. Although John Crane undertakes commercially reasonable and practical steps to maintain the security of user information collected via its Website, John Crane will not be responsible for breaches of its security beyond its reasonable control. John Crane shall not be liable for punitive, incidental, indirect or consequential damages arising from any claims for user information security breaches beyond its reasonable control.

Links to Third-party Sites
Where there are links on the Website to sites not operated by John Crane, the content of those linked sites is not covered by this Privacy Policy and is not endorsed by John Crane. John Crane makes available or links to third-party application, which includes a map feature as part of the Website's pages and features. These third-party sites have separate privacy and data collection practices. Any information collected by a third party is used, enabled, collected and processed under the third party's privacy policies. John Crane does not claim or have any responsibility or liability for such independent third-party privacy policies, nor for the content, security or privacy practices of any third-party sites.

By using the John Crane Website, you signify your assent and agreement to be bound by the terms of the John Crane Group Privacy Policy. If you do not agree with any term in this Privacy Policy, do not use the Website and do not submit any personally identifying information.