Troubleshooting a Machine Problem

Proper troubleshooting not only helps correct underlying issues, but it can also contribute to improved output, increased uptime and greater compliance with environmental and safety standards. John Crane offers on-site troubleshooting to identify the root cause of failures and recommend repairs, refurbishments or upgrades. Should the issue be particularly challenging — or if the problem recurs — we will perform an in-depth failure analysis at a local service center.

Sometimes, the cause of a power transmission coupling, mechanical seal or hydrodynamic bearing failure can be unclear. Or, in the case of excessive vibration or instability, the resolution can be difficult to address without the assistance of a trained expert. That’s why our engineers — with their many years of experience diagnosing failures in pumps, compressors and turbomachinery —  have access to a wide range of diagnostic tools. 

Whether it’s an issue caused by load fatigue, vibration, misalignment, instability, contamination, friction or corrosion, John Crane engineers will perform a complete failure analysis to identify the proper solution and get mission-critical applications back up and running quickly. And if unplanned downtime occurs, we have more than 230 global rapid-response centers that are prepared to provide emergency assistance.

To discover for yourself how quickly and effectively John Crane can troubleshoot a problem, just fill out the form below.